Terms & Condition - Custom Made Furniture, Decor Home Furnishing, Online Furniture Store, Home Decor

1. General

1.1. These terms of offer for sale (“Supply Terms”) apply to products purchased via  www.Thedecoworld.com which is a website managed by GURU KRIPA CREATIONS  PRIVATE LIMITED, a company incorporated under the Companies Act, 1956, (“Company” or “The Deco World” and its successors and assigns).

1.2. PLEASE READ THE TERMS OF OFFER FOR SALE CAREFULLY BEFORE PURCHASING ANY PRODUCTS OR AVAILING ANY SERVICES ON THE WEBSITE.  ANY PURCHASE MADE BY YOU THROUGH THE WEBSITE SHALL SIGNIFY YOUR ACCEPTANCE OF THE SUPPLY TERMS AND YOUR AGREEMENT TO BE LEGALLY BOUND BY THE SAME. IN ADDITION TO THE FOREGOING, YOU SHALL ALSO BE BOUND BY THE TERMS OF USE OF THE WEBSITE, TERMS BY THE VENDOR OR ADDITIONAL TERMS OF SERVICE WHICH ARE DISPLAYED WITH THE SELECTION OF THE PRODUCT, IF ANY (“ADDITIONAL TERMS”). IF THERE IS ANY CONFLICT BETWEEN THE SUPPLY TERMS AND THE ADDITIONAL TERMS, THE ADDITIONAL TERMS SHALL TAKE PRECEDENCE IN RELATION TO THAT SALE.

1.3. IF YOU DO NOT AGREE WITH THE SUPPLY TERMS, PLEASE DO NOT ACCESS THE WEBSITE FOR ANY PURCHASE.

2. Business

2.1. The Website is a platform that facilitates the online sale and purchase of  merchandise and services (“Services”) offered by third party vendors and service providers (“Vendor/s”). Title to the merchandise (“Products”) will pass directly from the Vendors to You.

2.2. The Deco World has the right to change or discontinue any Service at any time,  without notice. The Deco World may add or modify the procedures, modes, processes or  conditions of purchase at any time. The Deco World shall not be liable to You or to any  third party for any modification, suspension or discontinuance of any aspect of the Services.

3. Product

3.1. The Deco World enables sale of a variety of Products. SHIPPING for all the products  on the Website shall be per the company’s policy, which may be changed by The Deco  World from time to time.

3.2. In case, you receive a damaged Product, please bring it to the notice of the delivery personnel immediately. In case you notice an issue later, please get in touch with us on our customer care number or write to us at hello@Thedecoworld.com. Damage will be assessed in 1-2 days and a solution will be offered. The piece may be replaced or other corrective measure may be taken to address the issue.

4. Services

4.1. You should take all responsibility for your own actions in utilizing the Products purchased by You and The Deco World shall not be liable for any such action.

4.2. You represents that You are of legal age to form a binding contract and are not a person barred from receiving services under the laws as applicable in India.

4.3. The Deco World shall not be responsible for any deficiency in payment of consideration payable towards the Products purchased on the Website.

5. Pricing Information

5.1. The Pricing Information relating to the Product shall be as disclosed to you at the time of your purchase.

5.2. The Deco World strives to cause to provide You the best prices possible on Products You buy via the Website. However, The Deco World does not guarantee that the price will be the lowest in the city, region or geography. Prices and availability are subject to change without notice or any consequential liability to You.

5.3. While The Deco World strives to provide accurate information relating to Products, services including pricing information, typographical and other errors may occur. In the event that a Product or service is listed at an incorrect price or with incorrect information due to an error, The Deco World may, at its discretion, either contact You for instructions or cancel Your order and notify You of such cancellation. The Deco World will have the right to modify the price of the Product and contact You for further instructions via e-mail address provided by You at the time of registration, or cancel the order and notify  You of such cancellation. If The Deco World cancels the order after the payment has been processed, the said amount will be remitted to Your account from which the payment was made.

6. Credit Card Details

You might be required to provide Your credit or debit card details to the approved payment gateways while making the payment. In this regard You agree to provide correct and accurate credit / debit card details to the approved payment gateways for availing Services on the Website. You shall not use the credit / debit card that is not lawfully owned by You. The information provided by You will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, regulation or court order. You will be solely responsible for the security and confidentiality of Your credit / debit card details. The Deco World expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of Your credit / debit card.

7. Delivery of the Product

Your shipping address, pin code will be verified with the database of The Deco World before You proceed to pay for Your purchase. If Your order is not serviceable by delivery partners or the Vendor or the area is not covered, we will request You to provide us with an alternate shipping address which we expect to have on delivery partner’s/Vendor’s delivery list. If there is any dispute regarding the shipment of the product or services for the area not covered by The Deco World, The Deco World will not be responsible for the non-delivery of the product. The Deco World doesn’t deliver items internationally. However, You can make purchases on the website from anywhere in the world but at the same time ensuring the shipping address is within India. Or For International Orders please mail us at hello@thedecoworld.com In case You book multiple orders for the Products and Services in one transaction, efforts will be made to ship all Products together. However, this may not always be possible. If You purchase multiple Products in a single transaction you may provide separate shipping addresses for each Product.

8. Return Policy for Products

8.1. If You receive a damaged / defective Product or a Product that does not comply with the specifications as per your original order, please get in touch with the customer service at the call centre

8.2. Upon receiving Your complaint, The Deco World shall verify the authenticity and the nature of the complaint and if The Deco World is convinced that the complaint is genuine, The Deco World will inform the relevant Vendor of such complaint and request
for a replacement. If the complaint is frivolous or baseless, The Deco World reserves the right to take legal actions against You and You will be solely liable for all costs incurred by The Deco World in this regard.

8.3. In order to return any Products, You are required to comply with the below mentioned conditions, viz: o Please notify The Deco World of receipt of a damaged/ defective product/service within 48-hours of delivery to You. If You are unable to do so within 48-hours, The Deco World shall not be held liable for the failure to replace the order; *o Products should be unused;* o The Deco World will arrange pick-up of the damaged/defective Product through its own logistics partner. If The Deco World is unable to do so, The Deco World will notify You regarding the same and You will be required to dispatch the product using a reputed courier in Your respective area within one (1) day from receipt of such notice. Courier freight charges will be reimbursed in such form as is determined by the logistics team upon prior consultation with The Deco World; o Products should be returned in their original packaging along with the original price tags, labels, barcodes, user manual, warranty card and invoices etc.; o It is advised that the return packets should be strongly and adequately packaged  so that there is no further damage of products during transit; o The returned Products are subject to verification and checks by The Deco World in order to determine the legitimacy of the complaint/ return. If the claim is not  legitimate, you will be required to bear the shipping costs for the product.* These conditions will not apply to Products where the defects could not, using reasonable diligence, have been discovered, at the time of delivery.

8.4. If a Product returned is duly accepted by The Deco World, the value of such Product, as originally paid by You will be refunded to You. Refund will be processed based on the mode of payment and The Deco World or the approved payment gateway will credit Your refunds directly into Your debit/credit card or online accounts or provide You with a cheque in this regard. Refunds will be subject to the following: o Orders paid online will be refunded within 7-21 working days through the online account or via cheque, depending on the then current circumstances as determined by The Deco World; o For Cash on Delivery payments, You will be provided with a refund cheque. o If the Product can be repaired by the service centre, The Deco World will get the  same repaired and send it back to You. o A promo code, once used shall not be refunded in case of cancellation of order  either by customer or The Deco World.

9. Shipping, Delivery and Cancellation

Please see terms relating to shipping, delivery and cancellation on the Website.

10. Warranties and Claims.

Please note the standard warranties and the conditions for usage of the Products in relation to

each Product. No claim (a) that is contrary to the above or (b) where Products have been used

contrary to the conditions of usage; will be entertained.

11. Indemnification and Limitation of Liability

11.1. You agree to indemnify, defend and hold harmless The Deco World from and  against any and all losses, liabilities, claims, damages, demands, costs and expenses  (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by The Deco World that arise out of, result from, or may be payable by virtue of, any breach of any representation, warranty, covenant or agreement made or obligation to be performed by You pursuant to these Supply Terms or
any Additional Terms applicable to the purchase of Products.

11.2. In no event shall The Deco World, its officers, directors, employees, partners or vendors be liable to You, the Vendor or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable or whether or not The Deco World has been advised of the possibility of such damages, or based on any theory of liability,
including breach of contract or warranty, negligence or other tortious action, or any other claim arising out of or in connection with Your purchase of the products and services herein. Notwithstanding anything to contrary, The Deco World’s entire liability to You under this Terms of Offer For Sale or otherwise shall be the refund of the money charged from You, under which the unlikely liability arises.

12. Governing Law

12.1. These Supply Terms and the relationship between You and The Deco World shall  be governed in accordance with the laws of India without reference to conflict of laws principles.

12.2. All claims, differences and disputes arising under or in connection with or in relation to the Terms of Offer For Sale or any transactions entered into on or through the Website or the relationship between You and The Deco World shall be subject to the exclusive jurisdiction of the courts at Delhi Urban District and You hereby accede to and accept the jurisdiction of such courts.